As a freelance I often face the request to report about my delivery, to assess the effect of my actions and suggestions. During my years spent as an employee though, I learned to ask my colleagues for an assesment with the aim to become more valuable to them. If we all agree business must be user-centred, then why not being user-centred when working as an employee too? Continue reading “Make yourself a valuable employee by measuring your Net Promoter Score”
A generalist specialist