How loss aversion killed the turkey

Do you create new products and services under conditions of extreme uncertainty? Do you think any contract will make the project more likely to succeed? Are you even an employee? C’mon, don’t be a turkey! Yes, a turkey!

I had this blogpost in progress for a long time. A few weeks ago a tweet by Nassim Taleb – along with the essay attached – made me think of it and so… here it is.

Continue reading “How loss aversion killed the turkey”

Make yourself a valuable employee by measuring your Net Promoter Score

As a freelance I often face the request to report about my delivery, to assess the effect of my actions and suggestions. During my years spent as an employee though, I learned to ask my colleagues for an assesment with the aim to become more valuable to them. If we all agree business must be user-centred, then why not being user-centred when working as an employee too? Continue reading “Make yourself a valuable employee by measuring your Net Promoter Score”